Return & Refund
Confirmation of order placement
When you have reached Medzsupplier to order your dedicated medications then after placing the order you will get a confirmation email. This email will be sent to the one you have registered with us at the time of signing up with us.
Further, if you do not get an email or the confirmation details, you can easily reach our customer support to take every information.
Notification of the shipping of your product
After placing your order and upon confirmation, we are ensure to give you a desired notification to let you stay informed. This means you will get shipping details like tracking details and numbers to follow up.
We help you to ship the order to which you have made your choice. However, this is chargeable to $12 and we ensure to delivery of the medication safely and also on time.
APO and POX address
We need to consider taking APO and POX addresses and this way our team will easily manage to deliver your order on time. So, upon reaching us and filling in your details, ensure you double-check all of your details so that later on nothing goes wrong with the delivery.
Custom details
We being the online pharmacy have a large customer base all across the world. This means no matter where you want your medications to be delivered, we are always available for you to help.
But remember, when you are ordering medicine from another country, there is a customs check that each product or parcel has to pass. Now this is the phase where it might take some time to get the product checked might take time.
So, it is always advised to walk ahead in advance to get your desired medications online with us. Along with this after placing an order, we do let you take the tracking details – like the number so that you can keep an eye on your parcel.
Delivery system
Medzsupplier takes the delivery time between 24-48 hours and also it is completely based on the location you are from. But usually, our delivery only takes up to 7 days.
Shipment details and lost order
Be prepared to track everything about your lost order within 8 weeks as we might take some time to figure out your requirements. In that case, all we need is to keep patience as once you reach us with your lost order details, our team of experts starts their work right from the moment.
Return and refund policy
As an online pharmacy, Medzsupplier takes concern to listen to your request in case of either return or refund. If everything goes as per our policy, we begin ahead with the process and ensure you get your refund within the desired business days.
The process initiates whether you got the wrong parcel, a damaged product, or less quantity than you ordered. In that case, you can connect with our customer support to lodge your complaint and we will begin with our process.
Upon completing the check, within 3-4 business days, you will receive your amount in your bank account registered with us online.
